DIOSNA

Challenges & Initiatives

DIOSNA wants to ensure that their products are running smoothly while in use so they decided to utilize the IoT.

• Acquisition of condition data
• Avoidance of unplanned downtime
• Reduction of first time fix rate
• Improving service quality
• Identification of upselling potential
• More added value for DIOSNA’s customers through IoT offerings
• Increased competitiveness

The combination of DIOSNA and PTC ThingWorx enables end customers to generate further revenue through increased uptime and save costs on unplanned downtime. A typical industrial customer can expect ~€50,000 in savings and ~€280,000 in additional revenue.

Managing Director at DIOSNA

Henrik Oevermann

Results

Through the implementation of ThingWorx, DIOSNA was able to lower service costs through condition monitoring & real-time data insights, shorten first time fix rates, add new revenue streams and enable better product and service quality. Furthermore DIOSNA customers can now use IoT applications to adjust machine performance in real time.