Getting things done remotely, in a world that almost changed overnight

  • AR & VR
  • Blogs
  • Sort by type
  • Technologies
Published on
2020-04-14
Written by
Pontus Blomberg

Vuforia Chalk – The solution to the collaboration challenges we face within 3d design

With people’s movement being heavily restricted all around the globe Vuforia Chalk can help you with remote assistance. How can you keep things moving? Do you support your team and how does your team support you to get practical things done and keep critical equipment and processes running? How can you support the one person that is close enough to the problem, to actually get there, hands on and to fix it? Would it be an office worker, a factory worker, a field technician, a partner, a customer or yourself?

With current restrictions that force people to work mostly from home and only move around within their immediate surroundings, puts completely new challenges on any organization to just function.

Augmented RealityEmbracing emerging technologies like AR and VR has been challenging to many organizations. To many, the technologies seem like something that is just ‘nice to have’ and many question, where is the real value, how does this fit our organization, do we have the necessary supporting processes, how do we train people to change and adapt?

But what to do in this serious and exceptional time when we are forced to act and think differently?

Remote guidance and assistance can be a short-term solution, for helping people and organization’s in getting things done remotely without the need for new complex processes, advanced connections to business systems and new tool-chains that require ramp up time and training. Remote guidance and assistance require a minimum of two persons to solve the problem. For many cases, this might be good enough, or the only option, in this unprecedented time that we are all in for an unknown time ahead.

Vuforia Chalk – Augmented Reality, simple and secure remote guidance and assistance – for businesses

PTC in cooperation with PDSVISION invites you to use Vuforia Chalk for free without any obligations. This is a joint effort that we believe will help.

This provides a chance for you to support your colleagues, customers and your business through this quite simple and exciting tool.

Chalk allows your experts to securely connect and collaborate with anyone, internally and externally, in order to support, assist and get work done remotely.

All of this is enabled through the mobile App available for iOS and Android. A new feature is also Chalk for desktop. This means that Chalk calls can be initiated and/or received directly through the browser on your PC workstation.

Getting work done remotely is simply calling your expert with the Chalk App. During the call the expert can then draw and annotate ‘sticky notes’ with their own hands directly in your live camera view. Chalk has a low bandwidth mode that turns the video stream to an image stream, this allows you to continue working, even in networks under 500 Kbps.

Vuforia Chalk is a tool for businesses, so it contains a function, from where you add, delete and control the users, this is the Business Admin Centre. The Admin Centre also gives you access to dashboard insights and analytics about the use as well as control of system settings.

The expert in the home office, can see the shared camera view from the person requiring assistance. The expert can then draw by hand, directly in the live camera feed. These drawings will stick to the environment so that the person in the field can easily see and understand what to do next.

The person in the field, requiring assistance, can also draw in the same view with their own desired and distinguished color. Voice is also transferred during the call to further enhance the collaboration possibilities. After the session, an image sequence of all phases of the call is generated. This sequence can be stored for reporting purposes. Both persons will have the image sequence generated on their respective devices.

We are here to help and assist you short and long term

Chalk was originally developed for those needing a flexible AR communication and remote support tool. But in reality, it is able to bring together industry experts and even your customers with the ability to communicate and collaborate –  simply, securely, and ‘visually’, without complex training or learning curves.

It is focused towards being a tool that can be utilized to overcome daily project and work challenges, all without the impact of geography and remoteness slowing down the workflow towards resolution. Chalk is more than just a toy for technology enthusiasts, instead allowing company experts to empower individuals onsite to be the experts for the task at hand anywhere and any time.

One comment I got during a Chalk demonstration was “this is so simple it could actually work”.

Functional & Practical Adoption

Augmented RealityCombining the latest AR technology with the ability to quickly draw and annotate ‘sticky notes’, Chalk helps to solve the problem faster than any standardized meeting tools.

It is in my mind a faster rout to solving problems here and now compared to AR design collaboration which requires more complex process development, automation and integration. All before it will start generating value and provide scalability.

Chalk is a true SaaS (Software-as-a-Service) solution that stands on its own and that can help here and now, in many of the current day-to-day challenges we face! By solving the day-to-day problems quicker, it allows you to put greater efforts on building the processes of tomorrow, allowing the system to be smart enough to assist the single worker in the field through connected and up-to-date visual AR/VR/3D instructions.

Your team will also  find a range of practical and usable applications that make it a realistic and adoptive technology for the long term.

Both expert and technician can accurately mark-up live views to highlight details or guide multi-step solutions, reducing potentially costly mistakes or simply solving necessary steps in order to guarantee service and business continuity. It can be utilized to provide an overview of real-time live collaborations, complete with Images annotations, and voice – it is easy to understand ‘sticky’ graphics supported by 3D environment mapping in the AR age.

Basic everyday tasks work seamlessly as they should but with ability to integrate into your current organizations established workflows. Attaching Chalk session overviews to work orders as evidence of service for example, not only streamlines and shortens a process from inception to invoicing, but builds trust.

Your customer can visualize and see evidence of the work you claim for. This can provide an improved QC processes with the ability to go back and thoroughly investigate, identify potential flaws in close detail when the reality is that you are psychically remote and speeding the issues towards a successful resolution.

Fluid Compatibility as Expected Today

Vuforia ChalkTrue and fluid iOS and Android compatibility is now an industry expectation  –  Chalk  delivers and delivers equal compatibility and true functionality as expected. Adding the recently released desktop browser functionality reassuring to know this before you even start. Being compatible is one thing, actually being functional is the enterprise need!

Functionality across platforms allows universal roll out across territories, often in countries with differing standards and accessibility to the hardware required and high variation in bandwidth speed.

To deal with these bottle necks, Chalk is equipped with a simple to configure “Bandwidth Mode” that can accommodate the hungry demands for streaming video, as you can smoothly switch between video stream and image stream.

Assured enterprise grade Security

PRODUCT lIFECYCLE MANAGEMENTUnderstandable and increasing concerns towards 3rd party applications and security are rising to the top of business strategies and people’s considerations.

Vuforia’s system is proven, viable and available, it is designed for enterprise – Secure communication is factored from inception and has been implemented from the core – aligned to the needs of industry Authentication Standards / SSO.

This is no small detail –  The recent disruptions to society has led to poor choices with long term impacts due to the pressure for us to get on and get networking on “The Fly”. It opens the potential for malicious software to enter into the equation – Our usual due diligence often brushed aside in the haste to just function. I do find myself considering the problems poor choices will be revealed.

Easy Management & Implementation

Any collaboration tool needs to be administered from initial installation to adoption and user allocation. A task not considered fun, and one we all try to avoid, especially in the serious and uncertain times we are in now .

Chalk provides simple installation, roll out and admin management via its Centralized user management and work-group analytics system. It can provide easy to source data on a range of subject equations to help improve efficiency and reduce operational costs in both short and long term. Put simply, it can be the differentiation to getting work done, allowing operation and service continuity.

PTC also promise to continue developing the Chalk product and related service with new functions and features that is easy to recognize, adapt and take advantage of.

Complete Support and Training

Chalk

Any software installation requires some level of support, even if installed by an expert user. It can be a simple Q&A resource portal for some, or a human technical expert for others.

Direction to overcome a tired and forgetful mind to instructor lead certified courses , we tailor our user training around the needs of the end user –  They are always the best guide what is required regardless of how simple things are to us, the experts.

PTC Vuforia underpin their product family with a support network that includes partners like ourselves here at PDSVISION. We specialise in the implementation, compatibility and adoption of the Vuforia suite as part of our Digital Transformation portfolio of solutions.

PDSVISION assist organizations from initial consultation to full roll out and implementation, with a support structure that extends globally. We employ AR specialists who know the products, but also know how to scale the solution to the needs and size of the your business – Small teams of designers to large branded manufacturers, all have unique requirements that we can adapt these solutions to fit, automate and scale accordingly. We can help further by demonstrating the key benefits and know how to get you using them yourselves, quickly and without stressful learning curves.

PDSVISION has been instrumental in helping many organizations, in partnership with PTC, to overcome their own individual challenges in adoption, to try the software and see that new methods and this newer way of working for themselves, first-hand and eliminated risk.

Free Until Last of June 2020*

To encourage you to try this solution within your own organization, today, at a time when an applications like Vuforia Chalk can help overcome global disruption, we along with others in our sector have agreed to offer Vuforia Chalk FREE until at least end of August 2020.

We strike out those short term costs, so you can focus on the benefits it will demonstrate in the way that is best – letting you play with it and letting you establish its benefits whilst it actually benefiting you in reality.

I really encourage you to then compare it against other solutions you have tried, or those whose offers need exploring before you can even try it – I am confident Chalk will demonstrate to you that it supports, it collaborates efficiently, and it delivers fast, efficient real-time results that benefit you today, firming up those long term foundations in the process.

Best regards
Pontus Blomberg

Social media

Follow us on our social media platforms


RELATED BLOG POSTS

KeyShot 11.3 for Apple Silicon – Speed Gains and Improved Performance

Keyshot 11.3 is the latest version of Luxion's powerful 3D rendering and animation software designed for......
Read more

Materials make the world go round

The meaning of the word “material” conjures up different ideas for different people. For some, the look......
Read more

Contextual Data for IoT

Meaning of data from IoT sources If you have ever read Hitchhiker’s Guide to the Galaxy, you would know......
Read more

Using Functional Safety and Reliability for a competitive advantage

Functional Safety and Reliability is a hot topic that stimulates many discussions, depending on the......
Read more

PDSVISION and Renholmen extend their collaboration

Thoroughness drives innovation, and no detail is insignificant. Work hard to make the customers satisfied and......
Read more

Getting Started with IoT for Manufacturing

“In the beginning … the earth was formless and empty.”  – Genesis Where to begin? That is a good......
Read more

What’s new in Luxion’s Keyshot 11.2?

Keyshot 11.2! This version offers a range of powerful new features that allow users to create stunning......
Read more

PDSVISION and PTC have together helped further Electrolux Professional’s digital transformation

As a highly profitable, customer-centric business trusted by over half of Europe’s Michelin-star......
Read more

PTC Creo 9 is here – Available via PDSVISION

Creo 9  has landed with a range of updates, new features, and options designed to significantly accelerate......
Read more

PTC Creo 9 – What’s New?

There has been an addition to the PTC family of Design Solutions; PTC Creo 9 has arrived! PTC Creo 9.0 is......
Read more

Compliance within MedTech and the medical device industry

Today's product development faces several challenges, and one of the biggest challenges is regulatory......
Read more

Accelerate digitization with myPDS applications

PDSVISION launches 9 powerful applications to accelerate digitization in the manufacturing......
Read more

Short facts about KeyShot version 11.1

This version includes several new features and improvements that will make creating amazing visuals faster......
Read more

Integrate ECAD with PLM to achieve full product definition

As PLM Business Director, I meet with companies from different industries daily. It is apparent that all......
Read more

KeyShot 11 – Now Available!

The world of visualization infinitely expanded with KeyShot 11 – now available via PDSVISION KeyShot 11 is......
Read more

Enterprise Visualization in the Product and Service Lifecycle Business – one unified automated publication pipeline

As part of digital transformation roadmaps, industrial companies explore enterprise visualization to enhance......
Read more

Experts in product and packaging design company Noun chooses KeyShot and PDSVISION

Noun is a design studio based in Stockholm, Sweden, that specializes in product and packaging design. Noun......
Read more

ANSYS Discovery – Introduction

After long and sunny summer, the fall starts to kick in. Now is the time to get geared up for the winter’s......
Read more

Vuforia Instruct – Complementing PTC’s Industrial AR solutions suite!

    Vuforia, the award-winning and leading Augmented Reality reality solution-centric......
Read more

The Handyman and The Gentleman – AR #7 – Vuforia Work Instructions

To continue discussing how relevant Augmented Reality (AR) is for the industrial enterprise, in this blog, I......
Read more

Working on our ways of working – to support our customer projects in a better way

At PDSVISION we strive to be the best at what we do, and we have always been proud of our deliveries and our......
Read more

PTC Creo 8 – What’s New?

There has been an addition to the PTC family of Design Solutions, PTC Creo 8 has arrived! When an update to......
Read more

The Handyman and The Gentleman – AR #6 – Capture, Edit & Author

In my previous blogs, I have shown and discussed how the PTC Vuforia family of solutions is becoming the......
Read more

OnDosis chooses PDSVISION on their journey into improving healthcare

OnDosis develops products used for flexible and individualized dosing of oral medicines for diseases with a......
Read more

Mathcad Prime 7.0 is here!

PTC have released the seventh version of the Mathcad Prime calculation software which includes a range of......
Read more

The Handyman and The Gentleman – AR #5 – Vuforia Expert Capture – Simple, Secure and Smart

In this blog, the fifth in my series based around my Augmented Reality video series "The Handyman and The......
Read more

Creo combined with Ansys Mechanical – Your Competitive Advantage In Product Design

The challenge of designing winning products is getting more difficult by the day. The choices made in the......
Read more

The Handyman and The Gentleman – AR #4 – Vuforia Expert Capture

I’ve spoken recently in blogs on how AR applications (Augmented Reality) such as PTC Vuforia Chalk can......
Read more

Creo Parametric Behavioral Modeling Extension

Design automation for various design goals with PTC Creo Parametric Behavioral Modeling Extension......
Read more

The Handyman and The Gentleman – AR #3 – Working Hands Free

In my previous blog I explored with you how such a simple task as an onsite customer maintenance task or......
Read more

The Handyman and the Christmas StARs

"How can Augmented Reality come to my aid as I face my biggest challenge since joining PDSVISION? Making......
Read more

The Handyman and The Gentleman – AR #2 Problem Resolution

All business’ understand the importance of getting the work done correctly and to standard the first time.......
Read more

Keyshot 10 – Now Available

Keyshot 10 is here and available via PDSVISION. KeyShot 10 brings unbound creative capability to help realise......
Read more

Trimble AB Invest In Luxion Keyshot

[caption id="attachment_10854" align="alignleft" width="300"] Image: Trimble[/caption] Luxion KeyShot is the......
Read more

The Handyman and The Gentleman – AR #1 – Getting Work Done

Imagine you’re a Field Technician, sent out to a customer to perform scheduled customer maintenance.......
Read more

Ambulansproduktion and PDSVISION continue their joint journey!

Ambulansproduktion develops the markets most innovative and robust ambulances. These ambulances create safety......
Read more

Leaving Information Island

Democratizing information is a cornerstone for a successful Digital Transformation In projects that aim to......
Read more

Energy Machines and PDSVISION initiate collaboration!

Energy Machines and PDSVISION started collaboration around both CAD and PLM components, last week. This with......
Read more

The undoubted benefits of implementing a PDM system

For any product development company, the PDM System (Product Data Management) is an essential component as it......
Read more

Before you can really consider AR and VR, you need to get the conversation going!

Before you can really consider if AR and VR will have a beneficial impact on your business, you need to get......
Read more

PTC Creo Parametric ( Pro/ENGINEER) vs. Solidworks – The Second Coming

Hello, do not worry, I am not intending to discuss with you W. B. Yeat's famous poem from 1919 today! No, I......
Read more

How do I create a single part in the context of the assembly in PTC Creo Parametric?

For historical reasons, PDSVISION Germany has many customers who use Creo Elements / Direct Modelling.......
Read more

AR – Meeting the Industrial Enterprise needs in manufacturing

My clients ask, "How can AR make our production staff and manufacturing process more efficient?" Is there a......
Read more

The Need of Digital Twins to Support Circular Economy

PDSVISION has recently participated in the EU Commission funded Horizon 2020 project studying circular......
Read more

Whats new in PTC Creo 7.0?

Here in Finland, Spring returns and brings new sprouts from the ground, leaves to trees and endless sunshine......
Read more

PTC Creo vs SOLIDWORKS

Rivalry between Creo vs SolidWorks. As a senior consultant for PDSVISION I spend a lot of time with......
Read more

Ansys – More Than Just Simulation

We at PDSVISION have supplied solutions around Ansys portfolio of products for some years, especially Ansys......
Read more

5 Reasons to invest in KeyShot

Create 3D renderings, animations and interactive visuals. KeyShot is Luxions globally known stand-alone......
Read more

PDSFORUM – time well invested

PDSFORUM – time well invested "4.5 out of 5 in the score for our workshops" Participant survey "The most......
Read more

Delivering value with Augmented Reality

A conference room filled to the breaking point was the scenario when we hosted a breakfast seminar together......
Read more

Getting started with PTC Creo Simulation Live now easier than ever!

PTC Creo Simulation Live is one of the first results to come form the partnership between PTC and Ansys. It......
Read more

BoM Transformation – Product Lifecycle Data is Created in Engineering

[caption id="attachment_7471" align="alignright" width="300"] BoM Management in PTC......
Read more

Change Management – A Cornerstone

"….most design is a variation from or modification to, an already existing product or machine". (Cross,......
Read more

PTC Creo – The best CAD software on the market today

Religion, politics, what football team you cheer for, some topics can generate emotions instantly when......
Read more

Creating Inheritance Models for Manufacturing with Creo Parametric (Formerly Pro/ENGINEER)

In design, the question often arises as to how you can design so that you do not have any problems later on,......
Read more

The benefits of using myPDS Configurator

I find PTC Creo Parametric as an excellent 3D CAD solution for large, configurable assemblies. Creo......
Read more

Different Product Configuration Approaches

Product Configurators gives companies a possibility to manage product variants in an efficient way, for PTC......
Read more

Windchill 11.1 – PLM in the modern web

Windchill 11.0 has been around for the last two years. With its release PTC started a journey to renew the......
Read more

Creo 5.0 Update

The PTC Creo 5.0 release is jam packed with new features, Topology optimization studies, built in flow......
Read more

Saving Heat Treatment Steps Means Saving Costs

Cut manufacturing costs with MAGMASoft Many of our customers ask me if we can help them to cut manufacturing......
Read more

3D printing with Creo Parametric

3D printing or, a bit more technically phrased, Additive Manufacturing, may be on everyone’s lips and......
Read more

myPDS Apps – What problem do they solve?

PDSVISION has been developing for years add-on solutions for PTC software users. I am regularly asked why are......
Read more

Security in PTC Windchill – Part 2 of 2

In my last post on the theme security in Windchill I provided some general tips for creating a safer server......
Read more

Great features in Creo Simulate

Some hints on existing functionality that one might not be so familiar with and some features from Creo......
Read more

XML – DITA, DocBook, S1000D or Shipdex – Are you confused?

More and more, technical writers are realizing the value of XML as a format to use for their document......
Read more

Security in PLM System Windchill – Part 1 of 2

Security is something we often seem to take for granted. The problem with this is when something goes wrong,......
Read more

Take Control of your Creo Parametric modeling

Many companies are continuously expanding their utilization of 3D CAD. Both for manufacturing material but......
Read more

Five tips from our Support

Our Support team helps our customers worldwide with our solutions, Creo (3D CAD), Windchill (PLM), Simulation......
Read more

Life as a Support Engineer at PDSVISION Support

Working as a support engineer at PDSVISION Support is a varied job and no day is like the other as you get to......
Read more

11 great improvements in Windchill 11 – Part 2 of 2

PTC Windchill 11 was launched 15th of November, the top highlights - Top down support of Find Numbers......
Read more

What is your IoT strategy?

Business leaders are today aware of the potential of the Internet of Things (IoT) to fundamentally change......
Read more

11 great improvements in Windchill 11 – Part 1 of 2

This is part 1 of my Windchill blog review of the improvements in PTC Windchill 11.0 (PTC Windchill PDMLink),......
Read more